In retail, e is for e-xperience, not just e-commerce, the revival of good old catalogues and brick-and-mortar

Retail and Consumer Confidence
29/01/2015 10:31

JCK's Rob Bates rounds up the latest retail trends, while forecasters tend to focus on buzzwords like social media, omnichannel and mobile, 'old' tactics, like brick-and-mortar or good old fashioned catalogues are 'new' again.